Six Keys to a Successful Change Initiative

Change is never easy and organizational change is certainly no exception to the rule. Organizational change can cause a lot of anxiety, not least because the failure rate for such change is so high—roughly two-thirds of all organizational change initiatives fail. Yet organizational change is necessary, and inevitable, in order to stay competitive and relevant.
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A New IP Operational Paradigm for the 21st Century

The discipline of intellectual property management (“IPM”) continues to mature as a management priority for innovation and brand-driven companies.  As intellectual property owners continuously seek ways to improve their IPM strategies, processes and organizations, the need for increasingly capable technology systems drives an increasing and rapidly-paced maturity in business and operational IP Management.
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Brainstorming is Bad for Business

Ah, the fabulous corporate brainstorming session—you’d be hard-pressed to find anyone in the business world who hasn’t participated on a regular basis. Many people, we suspect, would bemoan their ubiquity but assume that they’re one of those “hate it but it needs to be done” parts of business. The fact is, though, that brainstorming, while a common corporate activity, is not actually the best way to foster creative thinking and new ideas; nor is it the best way to drive strategic business decisions.
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The Fall 2016 Solution Accelerator Conference

Hyperion concludes another successful Solution Accelerator! Hyperion was proud to conclude last week’s one-of-a-kind event – the Solution Accelerator Conference – to great success. The one-day conference delivers unparalleled access to industry leaders, solution providers, innovators and best practices in a single, unified, highly-interactive forum focused on success in Legal Operations and Performance Management.
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Conquering the Challenges of User Adoption

User adoption represents the most critical factor for successful technology deployment and ROI   For legal organizations in the process of implementing new technology solutions, we’re all too painfully aware of the challenges of adoption and motivating users to use new technology effectively. This challenge lies at the core of ROI.  Historically, many of these adoption obstacles have often hinged on letdowns by the systems, especially as they relate to user experience.   Users expect an experience that that jives with and complements their ingrained work routines, and often the simplest, often overlooked, factors, such as searching for their matters, can derail a new deployment.  Other difficulties with adoption have had more to do with simple human apathy, such as attorney reluctance.
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Law, Technology and the Social Network

Shopping for legal technology is often a matter of relying on the experience of others The market for legal technologies is ever-active—and ever-expanding. Recent market data is very clear on the strong drive for investment in Cloud-based technology, workflow and automation tools, analytics and collaboration platforms. As the technologies grow ever more sophisticated to match the businesses they support, and the number of options and approaches multiply, it is more critical than ever – and the risks more pronounced than ever – that legal organizations assess their needs diligently and strive to select new and upgrade technology as thoughtfully —and with as much information—as possible.
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The Growth of Process Automation in IP Management

Intellectual property groups typically rely on “docketing systems” as the central resource for managing task assignments, deadlines and other case-related information. While traditional docketing systems provide important country rules and PTO procedures, these systems tend to be limited to their workflow capabilities, including the ability to automate processes across the IPM lifecycle or to meet unique client-defined requirements.
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Announcing the 2016 IP Operations Survey!

Hyperion Research is pleased to announce the opening of the 2016 Intellectual Property Management Survey  This survey is focused on understanding the prevailing trends in IP operations, including investment, values and priorities in Intellectual Property Management (IPM) capabilities. We're looking at how IP professionals and attorneys are implementing, using and getting the most out of Intellectual Property Management, and what capabilities they value and prioritize most.
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The Challenges of ECM Adoption

Ease of use and the “user experience” are among the most important and impactful topics for both solution providers and end users in ECM. The prevailing thought is that a user experience that is more seamless and less disruptive to human work processes (i.e. they eliminate or maintain process steps, not add new ones) will lead to higher rates of adoption by users and inclusion of content.
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A New Metric to Evaluate Law Firm Quality

Justice Potter Stewart’s celebrated “I know it when I see it” obscenity test also applies to law firm quality. No one can quite say what it is, but most attorneys and clients claim to know it when they see it. This is a very subjective standard in a metric driven world.
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Insights

MarketView: IP Management Systems