The Engine That Could: Workflow and Process Automation in IP

As part of achieving the harmonizing effect sought within an IPBM (Intellectual Property Business Management) framework, we’ve observed the market express a strong desire to move beyond mere data entry into something much more dynamic. In fact, there are few trends more deliberate, focused and clearly defined than pursuit of shedding the cumbersome business of data entry toward better leverage of the electronic data and metadata that swirl about the average business day-to-day.  Paperless processing is a crucial goal of IPBM, and IP Management in general has long many of other legal disciplines in the maturity of processes from manual, data entry to automated process and workflow management.  Workflow, or in a larger sense Business Process Management (“BPM”) is the core enterprise discipline that serves as the crucial bridge between outdated ways of working and progressive business management.
Read More

The Innovation Community:  Capture, Nurture, Manage

One key driver in the shift toward IPBM (Intellectual Property Business Management) involves addressing the challenge of failing to protect the valuable ideas borne from the work of innovation. The management of innovation, and nurturing the participation of inventors and IP asset developers, is paramount in this movement. Increasingly, the leading IPM vendors have sought to harness this nexus and develop new tools to better engage and empower all stakeholders in the innovation lifecycle. Our comprehensive market survey found that many advanced solution vendors are either introducing new tools to drive invention disclosure, IDS and prior-art searching processes, or have significantly improved upon and matured existing capabilities. This is in part a result of an evolving understanding of user personas. In the IPBM model, attorneys, inventors and the business play important roles in the innovation lifecycle. Despite a historical focus on docketers and paralegals – the “data entry” stakeholders – vendors are beginning to understand and capitalize on the needs of the lifecycle’s upstream and downstream stakeholders in a deliberate, considered and strategic approach to integrate every phase of the asset development and management process with the business, technical, and risk management objectives of the organization.  IPBM is about “innovation in context” and the tools designed to embrace it invite users into a harmonized information management process for better outcomes and business-aligned realization.
Read More

Accidental IPBM: The IP Applications Landscape

Today, we find the IPM market in the midst of a fundamental paradigm shift, one in which the focus of intellectual property management as an operational discipline matures from its long-understood structural grounding in prosecution towards a more holistic approach to information management that is tightly integrated with the underlying business lifecycle. As companies begin to mature their operational capabilities with the integration of business stakeholders and drivers into their performance models, there is demand for sophisticated technologies that understand and drive the IPBM (Intellectual Property Business Management) model, and provide both depth and breadth of features and capabilities. 
Read More

Challenges in Developing a BPM Solution Approach

Business process management, or BPM, is a well-established practice and solution category in the general enterprise technology market.  The human-centric capabilities of BPM—as opposed to back-end, technical process and integration automation—are of particular interest to law firms as they seek ways to improve their work efficiency, resource utilization and client satisfaction.   The emergence and maturity of matter management-oriented solutions in the BPM market has brought a wealth of options to law firms.
Read More

Understanding AI

For years, we have been hearing about the impact that Artificial Intelligence (AI) technology could have on the legal profession. The hype around how AI will “change the world” includes everything from promises of an AI-fueled utopia to the impending Skynet apocalypse. To say that expectations about AI are high would be an understatement and while much of the talk is around the possibilities, the reality is much less dramatic, is not always that useful or amazing, and can be extremely frustrating.
Read More

Just Released!  The 2017 MarketView for ELM

The highly anticipated release OF Hyperion's MarketView Report:  Enterprise Legal Management is finally here! NEW FOR 2017!  Incorporating over 500 hours of industry benchmarking, primary interviews, client references and vendor briefings, the report provides an invaluable resource for General Counsel and Legal Operations Managers to understand the leading trends in corporate legal department management, and the software solutions landscape.
Read More

SNEAK PEEK: WHERE ARE GC's INVESTING?

Hyperion Research is preparing to release our MarketViewTM Report: Enterprise Legal Management for Corporations, updated for 2017.  Incorporating over 500 hours of industry benchmarking, primary interviews, client references and vendor briefings, the report provides an invaluable resource for understanding the leading trends in legal operations.  Our coverage focuses on the solution needs of corporate legal departments of all sizes that are seeking integrated solutions that include modern capabilities in spend management, collaboration, workflow and advanced analytics. 
Read More

Tuning the Drive to Replace Technology

Businesses are under constant pressure to adapt to improvements in enterprise technology. Much like the average consumer who anxiously awaits the release of the next generation iPhone, businesses might be eager to integrate the latest developments into their enterprise systems. Replacement of an enterprise technology, however, requires much more planning and effort than the replacement of a smartphone. 
Read More

Conquering the Challenges of User Adoption

User adoption represents the most critical factor for successful technology deployment and ROI   For legal organizations in the process of implementing new technology solutions, we’re all too painfully aware of the challenges of adoption and motivating users to use new technology effectively. This challenge lies at the core of ROI.  Historically, many of these adoption obstacles have often hinged on letdowns by the systems, especially as they relate to user experience.   Users expect an experience that that jives with and complements their ingrained work routines, and often the simplest, often overlooked, factors, such as searching for their matters, can derail a new deployment.  Other difficulties with adoption have had more to do with simple human apathy, such as attorney reluctance.
Read More

Law, Technology and the Social Network

Shopping for legal technology is often a matter of relying on the experience of others The market for legal technologies is ever-active—and ever-expanding. Recent market data is very clear on the strong drive for investment in Cloud-based technology, workflow and automation tools, analytics and collaboration platforms. As the technologies grow ever more sophisticated to match the businesses they support, and the number of options and approaches multiply, it is more critical than ever – and the risks more pronounced than ever – that legal organizations assess their needs diligently and strive to select new and upgrade technology as thoughtfully —and with as much information—as possible.
Read More



Insights

Hyperion News

HyperCare+