ELM Adoption for Enterprise Value

The success of Enterprise Legal Management (ELM) for Legal Ops lies squarely on selecting the right technology – one that’s easily adopted and cost-effective. A good ELM strategy and platform, in turn, delivers better and more productive business practices which impact the entire enterprise.
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Legal Invoicing: Why It's Different from the Rest

Not all invoicing systems are the same. Legal services are engaged and procured in ways very different from other types of goods and services; legal invoicing is no different.  Legal even has its own globally adopted EDI standard for e-invoicing.  Legal invoicing and the solutions that support it must fit a host of standards expected by the market. 
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A Buyer's Guide for the Rest of Us

The Office of the General Counsel serves a very unique role in the Corporation, and has always been challenged by the specialized needs that define the law department’s business. Too often, the challenges of Legal Ops are also compounded by the fact that many departments outside of Legal often do not fully understand Legal’s unique needs.
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Presenting the Solution Accelerator “Concierge” Legal Tech Event

The One Professional Conference Laser-Focused on the Tactical, Real World Solutions that Lead to Success, March 28-29 in Los Angeles
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When an Invoice Is No Longer Just an Invoice

For over 20 years, the Legal Consultants community (that I happen to be part of) has implemented sound e-Billing solutions to handle the demand for largely US-centric invoicing requirements with a great degree of success (mostly). We did our part to capture critical details on spending to enable corporations to satisfy the needs and wants of key decision makers who want to scrutinize expenses and trends and keep an eye on the bottom line “management” of legal expenses.
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Operationalizing Resources: The New Balance

Almost a decade from the financial crisis of 2008, the so-called new economy has wrought fundamental shifts across the business spectrum, including challenging long-established norms for the legal profession.   Intense new scrutiny driven by the pressures to reduce costs has created a new normal characterized by persistent pressures on rates, billing models and fee arrangements, quality and outcomes. As the profession struggles with the challenges to their 100-years-old model, the market has also introduced a broad base of new competitive players, models and approaches to fundamentally redefine legal work.
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Insights Poll: The Process Stakes Have Been Raised

Spend Management Has Become Table Stakes – Process May Now Be Taking Center Stage When it comes to analytics, the legal ecosystem as a whole spends an amazing amount of energy on understanding spend. In fact, Hyperion Research has found that 98% of legal organizations report on and consume spend management metrics; it is by far the most prolific and mature metric in legal. However, Hyperion’s recent polling produced a surprising insight: when asked about what metric they deemed most relevant, only 9% of legal operations managers reported spend management. Is this some sort of cognitive dissonance?
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Optimizing Your Global Legal Team

Are you leading a global team or is your team just global? As leaders make the leap from national or regional status to establishing a global presence, their challenge is to maintain their companies’ core identity and culture while supporting the inevitable mix of growth and talent.
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Who Do I Sell To? The Legal Service Providers’ Dilemma

The sales process in law used to be so simple: partner at law firm has a relationship with the General Counsel or a subordinate in-house attorney. Company has a legal matter and ships the matter over to the firm who handles it start-to-finish. An invoice is presented. It reads: “For legal services rendered,” followed by a large and arbitrarily conceived number. Repeat cycle.
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Transforming Legal Service Delivery - the ELM Solution Accelerator

Transforming Legal Service Delivery The Ritz-Carlton, Tysons Corner November 3-4, 2015 Hyperion Research presents a truly one-of-a-kind event - the Solution Accelerator Conference.  We bring Law Department operations managers together with leading Industry Experts and ELM Solution Providers in a highly interactive forum focused on success in Enterprise Legal Management.
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