--- title: Hyperion Research | Insights (5) description: Insights | (5) --- [![Hyperion Global Partners](https://insights.hgpresearch.com/hs-fs/hubfs/raw_assets/public/Hyperion_Global_Partners_May2021/images/HyperionGP_PRODUCTION_epiq-co-01.png?width=320&height=50&name=HyperionGP_PRODUCTION_epiq-co-01.png "Hyperion Global Partners")](https://www.hyperiongp.com/) - [HOME](https://www.hyperiongp.com/) - [ABOUT US](https://www.hyperiongp.com/home#intro) - [ADVISORY](https://www.hyperiongp.com/home#advisory) - [PracticeView](https://www.hyperiongp.com/practiceview/) - [Legal Ops Transformation](https://www.hyperiongp.com/legalops/) - [Technology Enablement](https://www.hyperiongp.com/tech_enablement/) - [INTELLIGENCE](https://www.hyperiongp.com/#intelligence) - [Research Portal](https://www.hyperiongp.com/research/) - [MarketViews](https://www.hyperiongp.com/research_portal/marketview-library/) - [TrendViews](https://www.hyperiongp.com/research_portal/trendview-library/) - [INSIGHTS](https://insights.hgpresearch.com) [![Let`s Talk](https://no-cache.hubspot.com/cta/default/866683/7b7ace93-8f46-4e5f-96b5-7fb6910a7c2a.png)](https://cta-redirect.hubspot.com/cta/redirect/866683/7b7ace93-8f46-4e5f-96b5-7fb6910a7c2a) # Hyperion Research #### [Hyperion Announces 2015 Update to ELM MarketView Report](https://insights.hgpresearch.com/hyperion-announces-2015-update-to-elm-marketview-report?hsLang=en-us) October 27, 2015 Hyperion is pleased to announce the publication of the 2015 Update to it's widely acclaimed MarketViewTM Report: Enterprise Legal Management: e-Billing and Matter Management... [Read more](https://insights.hgpresearch.com/hyperion-announces-2015-update-to-elm-marketview-report?hsLang=en-us) #### [Who Do I Sell To? The Legal Service Providers’ Dilemma](https://insights.hgpresearch.com/who-do-i-sell-to-the-legal-service-providers-dilemma?hsLang=en-us) October 06, 2015 The sales process in law used to be so simple: partner at law firm has a relationship with the General Counsel or a subordinate in-house attorney. Company has a legal matter and... [Read more](https://insights.hgpresearch.com/who-do-i-sell-to-the-legal-service-providers-dilemma?hsLang=en-us) #### [New Market Snapshot: Achieving IP Operational Excellence](https://insights.hgpresearch.com/new-market-snapshot-achieving-ip-operational-excellence?hsLang=en-us) September 16, 2015 Hyperion is proud to introduce our new Market Snapshot Infographic, which focuses on operational and performance management issues in Intellectual Property Management. [Read more](https://insights.hgpresearch.com/new-market-snapshot-achieving-ip-operational-excellence?hsLang=en-us) #### [What are the Right Metrics for Law Firm Success?](https://insights.hgpresearch.com/what-are-the-right-metrics-for-law-firm-success?hsLang=en-us) September 08, 2015 It is often said that “life imitates baseball” and who is to say that it doesn’t? Baseball has always been a game of statistics, metrics designed to gauge different aspects of... [Read more](https://insights.hgpresearch.com/what-are-the-right-metrics-for-law-firm-success?hsLang=en-us) #### [The Importance of Innovation in Legal Technology](https://insights.hgpresearch.com/the-importance-of-innovation-in-legal-technology?hsLang=en-us) August 31, 2015 The business-aligned model of Enterprise Legal Management requires a sophisticated IT infrastructure. It also requires an improved attitude about the integration of technology... [Read more](https://insights.hgpresearch.com/the-importance-of-innovation-in-legal-technology?hsLang=en-us) #### [When Will The Legal Vertical Be Disrupted?](https://insights.hgpresearch.com/when-will-the-legal-vertical-be-disrupted?hsLang=en-us) August 11, 2015 So many industries other than law have experienced disruption in recent years that, paradoxically, disruption has become almost commonplace. [Read more](https://insights.hgpresearch.com/when-will-the-legal-vertical-be-disrupted?hsLang=en-us) #### [Memo to Lawyers: The Customer is Always Right](https://insights.hgpresearch.com/memo-to-lawyers-the-customer-is-always-right?hsLang=en-us) August 03, 2015 A century ago Harry Selfridge, the London retailer, declared: “The customer is always right.” The temptation to interpret this too literally belies the wisdom of the remark,... [Read more](https://insights.hgpresearch.com/memo-to-lawyers-the-customer-is-always-right?hsLang=en-us) #### [Transforming Legal Service Delivery - the ELM Solution Accelerator](https://insights.hgpresearch.com/transforming-legal-service-delivery-the-elm-solution-accelerator?hsLang=en-us) July 29, 2015 Transforming Legal Service Delivery The Ritz-Carlton, Tysons Corner November 3-4, 2015 Hyperion Research presents a truly one-of-a-kind event - the Solution Accelerator Conference. [Read more](https://insights.hgpresearch.com/transforming-legal-service-delivery-the-elm-solution-accelerator?hsLang=en-us) #### [What Ever Happened to Virtual Patent Marking?](https://insights.hgpresearch.com/what-ever-happened-to-virtual-patent-marking?hsLang=en-us) July 09, 2015 Hyperion Research's ongoing survey programs help us benchmark and analyze leading trends and issues in legal operations and performance - and report them to YOU. We're asking for [Read more](https://insights.hgpresearch.com/what-ever-happened-to-virtual-patent-marking?hsLang=en-us) #### [The IPM Solution Accelerator Conference - San Francisco](https://insights.hgpresearch.com/the-ipm-solution-accelerator-conference-san-francisco?hsLang=en-us) July 06, 2015 Achieving IP Operational Excellence The Ritz-Carlton, San Francisco September 21-22, 2015 Hyperion Research presents a truly one-of-a-kind event - the Solution Accelerator... 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