Closely associated with the effort to maximize ECM adoption is the desire to satisfy a growing appetite for integrations to third-party productivity and practice-management...
Ease of use and the “user experience” are among the most important and impactful topics for both solution providers and end users in ECM. The prevailing thought is that a user...
Measures are a core component of holistic business management. While quantitative measures are not appropriate for all business activities, performance metrics and key performance...
Hyperion Research’s proprietary VPI InfographicTM (Fig. 1) charts industry-wide trends and attitudes about key ECM capabilities and competencies. It represents a competency matrix...
The need for more sophisticated decision-making and policies around content management highlights the importance of a simple threshold question: “How do we define content?”
While document management (“DM”) remains a critical and high-priority solution area for legal practices, in the last two years we have observed the inauguration and embrace a...
Justice Potter Stewart’s celebrated “I know it when I see it” obscenity test also applies to law firm quality. No one can quite say what it is, but most attorneys and clients...
Virtual patent marking was introduced in the United States with the passing of the America Invents Act of 2011 with the great promise of reduced costs and more accurate patent...
Organizational change is part art, part science. Understanding the myriad of factors is critical: corporate culture, industry and business factors, management and staff...
Lawyers parse words and define terms. So why do they so often use “legal practice” and “legal delivery” interchangeably when the terms have such different meanings and...