About: Eyal Iffergan

Eyal Iffergan is President and CEO of Hyperion Global Partners, a premier global consultancy for legal business strategy and operations. With over 20 years of experience advising to the legal and intellectual property business communities, his practice is focused on helping clients to manage the business of law – he is considered a global authority on legal operational performance management. An expert in addressing the challenges of legal business operations, process, organization and technology, he works with AmLaw 200 law firms and Global 1000 corporations to design and implement enterprise-wide strategy and transformation programs.

Recent Posts

What are the Right Metrics for Law Firm Success?

It is often said that “life imitates baseball” and who is to say that it doesn’t?  Baseball has always been a game of statistics, metrics designed to gauge different aspects of performance. They may not tell the entire story, but they do provide empirical evidence to fuel bar room debates about who is better.
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The Importance of Innovation in Legal Technology

The business-aligned model of Enterprise Legal Management requires a sophisticated IT infrastructure. It also requires an improved attitude about the integration of technology into the day-to-day operations of the corporate legal function.  Traditionally, law departments have been reticent to adopt technologies into their daily operations. However, as those operational demands increase and a generational legal-management changeover occurs, we see attitudes and expectations about the role of technology shifting.
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What Ever Happened to Virtual Patent Marking?

  Hyperion Research's ongoing survey programs help us benchmark and analyze leading trends and issues in legal operations and performance - and report them to YOU. We're asking for 5 minutes of your time and your thoughts about Virtual Patent Marking
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Finding Value In E-Billing

Hyperion's newest TrendView™ Report seeks to better understand a topic that has never previously been reported on: the costs - real and realized - to law firms of using third-party e-billing systems required by their clients.
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Mobility - The Next Frontier of Content Management

Smartphones and tablets are not merely the legal professional’s gadgets de rigueur, but have rapidly established themselves as critical productivity tools.  Legal operations managers are moving quickly to meet the needs and demands of a consistent wave of evolving and emerging mobile technologies.  Mobility has been added to the landscape of legal IT solutions.
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The Rising Prominence of Cloud DMS

The use of externally hosted systems is a hot topic in today’s legal technology world.  Once considered a non-starter, there is an emerging openness to the use of systems and data residing outside of the traditional “behind the firewall” infrastructure model.  The change in approach has followed the broader business technology trend towards more efficient and effective use of external infrastructure available through Cloud-based and SaaS systems.  Document management has followed a similar course with a keen interest in law firms and corporate law departments evaluating these new models.
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Despite Broad Adoption of DMS, Challenges Persist

Document management systems (DMS) are well-recognized as one of the highest priority solution areas for law firms and corporate law departments.  DMS sits at the core of how legal professional create, manage and use their work product, and how they collaborate among colleagues, clients and outside partners.  Representative of its importance, our research has shown that DMS is relatively well-established in both law firms and law departments.  Almost 80% of legal organizations report that they are using some form of system-based DMS; of DMS-enabled organizations, 65% report that at least half of their professionals are using the system.
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Enterprise Information Management for Legal

The role of information management has taken center stage as a critical IT issue facing legal practice management.
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Global E-Billing: Global Access and Data Privacy

Every step of the e-billing process, regardless of region, must be controlled through a combination of transport-level technologies and process-level controls. E-Billing programs must provide security against data vulnerabilities, including between physical and logical processing process steps. Suitable security related measures must be employed to ensure that trusted processes cannot be compromised.
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Global E-Billing: Implementing Technology for Global Compliance

Three core requirements—authenticity, integrity, and legibility—help us to establish a basic global e-billing framework for a compliant legal e-billing system.
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