About: Eyal Iffergan

Eyal Iffergan is President and CEO of Hyperion Global Partners, a premier global consultancy for legal business strategy and operations. With over 20 years of experience advising to the legal and intellectual property business communities, his practice is focused on helping clients to manage the business of law – he is considered a global authority on legal operational performance management. An expert in addressing the challenges of legal business operations, process, organization and technology, he works with AmLaw 200 law firms and Global 1000 corporations to design and implement enterprise-wide strategy and transformation programs.

Recent Posts

GDPR and the Expanding Concept of "Citizen"

Europe's General Data Protection Regulation (GDPR) establishes a fundamental right to privacy in all of the "data subjects" that are within its jurisdiction. The rule becomes enforceable on May 25, 2018, and companies that have EU "data subject" information currently in their databanks must demonstrate by that date that they are managing that data per GDPR standards. If your enterprise works in the EU or with EU citizens, you need to be prepared to demonstrate GDPR compliance on or before its enforcement date.
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Who Owns Personal Data? GDPR vs USA

Beginning May 25, 2018, the European Union's General Data Privacy Regulation (GDPR) goes into effect, and it's a radical departure from American data privacy standards. The rule requires an explicit "opt-in" from every website visitor and covers all EU residents and citizens. Your enterprise must develop and maintain a whole new array of privacy protection systems to become and remain compliant with the new regulations.
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How to Ensure Your Business is Compliant with GDPR

You probably know that businesses regularly collect and use consumers' personally identifiable information (PII), but do you know which companies have information about you, what information they have, and how precisely they collect and use it? More importantly, do you believe you have the right to deny or restrict what businesses do with your personal information?
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Demonstrating ROI in IPM

Hyperion Research’s proprietary VPI InfographicTM plots current market sentiments regarding trending IPM disciplines and competencies for relative Value, Priority, and Investment to organizations.  The VPI Infographic’s competency matrix demonstrates the comparative value and priority ascribed to the core IPM capabilities; each capability is plotted on value and priority axes, while the size of each bubble represents relative levels of investment for each. 
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Transforming IP Services for Value and Innovation

The decision to outsource, or to perhaps insource, discrete parts to the IPM lifecycle is one of reassessing the balance of resources within an IP organization, which is a core IPBM challenge. In particular, decisions on the use of IP services regard a company’s human-capital supply chain. This is not so much about reducing head count as it is about making better and more thoughtful use of available resources. The use of third-party IP services, whether via an LPO model or through more traditional fee-for-service models, is historically most closely associated with annuity payment services. 
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SNEAK PEEK: WHERE ARE GC's INVESTING?

Hyperion Research is preparing to release our MarketViewTM Report: Enterprise Legal Management for Corporations, updated for 2017.  Incorporating over 500 hours of industry benchmarking, primary interviews, client references and vendor briefings, the report provides an invaluable resource for understanding the leading trends in legal operations.  Our coverage focuses on the solution needs of corporate legal departments of all sizes that are seeking integrated solutions that include modern capabilities in spend management, collaboration, workflow and advanced analytics. 
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When an Invoice Is No Longer Just an Invoice

For over 20 years, the Legal Consultants community (that I happen to be part of) has implemented sound e-Billing solutions to handle the demand for largely US-centric invoicing requirements with a great degree of success (mostly). We did our part to capture critical details on spending to enable corporations to satisfy the needs and wants of key decision makers who want to scrutinize expenses and trends and keep an eye on the bottom line “management” of legal expenses.
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Analytics and KPIs: You Can’t Master What You Don’t Measure

Performance analysis, insight, stakeholder visibility and operational efficiency are the fundamental components that drive IPBM excellence. Performance management analytics comprise the tools, capture methods, data models and visualization technologies that help legal and IP organizations focus on the operational performance metrics they need, to help them understand both the business effect of their activities – causality, impacting processes and behavior – and the corrective steps, nee actionable intelligence, they need to optimize performance and outcomes.
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The Engine That Could:  Workflow and Paperless Automation in IP

As part of achieving the harmonizing effect sought within an IPBM framework, we’ve observed the market express a strong desire to move beyond mere data entry into something much more dynamic. In fact, there are few trends more deliberate, focused and clearly defined than pursuit of shedding the cumbersome business of data entry toward better leverage of the electronic data and metadata that swirl about the average business day-to-day.  Paperless processing is a crucial goal of IPBM, and IP Management in general has long lagged behind many of the other legal disciplines in the maturity of processes from manual, data entry to automated process and workflow management.  Workflow, or in a larger sense Business Process Management (“BPM”) is the core enterprise discipline that serves as the crucial bridge between outdated ways of working and progressive business management.
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The Innovation Community:  Capture, Nurture, Manage

One key driver in the shift toward IPBM involves addressing the challenge of failing to protect the valuable ideas borne from the work of innovation. The management of innovation, and nurturing the participation of inventors and IP asset developers, is paramount in this movement. Increasingly, the leading IPM vendors have sought to harness this nexus and develop new tools to better engage and empower all stakeholders in the innovation lifecycle. Many of the advanced solutions covered in this report are either introducing new tools to drive invention disclosure, IDS and prior-art searching processes, or have significantly improved upon and matured existing capabilities.
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