Legal Invoicing: Why It's Different from the Rest

Not all invoicing systems are the same. Legal services are engaged and procured in ways very different from other types of goods and services; legal invoicing is no different.  Legal even has its own globally adopted EDI standard for e-invoicing.  Legal invoicing and the solutions that support it must fit a host of standards expected by the market. 
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8 Trends Driving Legal Ops Transformation

In a world where changes in legal operations are constant, the technologies that companies own need to have flexibility to evolve with and drive transformation at scale.  At the same time, Legal Ops must fulfill a basic operational need to succeed in a complex space that is characterized by continuously changing protocols, policies and regulations.
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Legal Operations: Defining the Function

The role of Legal Operations is that of trusted advisor and transformative leader within a company, one that deals with highly complex legal issues and strategy both with outside counsel and within the business.
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A Buyer's Guide for the Rest of Us

The Office of the General Counsel serves a very unique role in the Corporation, and has always been challenged by the specialized needs that define the law department’s business. Too often, the challenges of Legal Ops are also compounded by the fact that many departments outside of Legal often do not fully understand Legal’s unique needs.
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CyberSecurity Readiness

Until recently, information security was largely cast as the purview of IT professionals responsible for an organization’s infrastructure and technology framework. Yet, breaches of information security are not simply an IT issue, and while legal professionals may not always understand the machinations of IT, they do understand content, risk and the sanctity of work products.
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LegalWeek 2020 ROUNDUP

The Hyperion team just returned from Legalweek in New York. After attending numerous sessions, meeting with vendors for demonstrations and touring the exhibition halls, we wanted to call out several of the conference highlights and themes for our subscribers. The first (albeit non-legal) highlight for all attendees was the weather – while a bit rainy, the nearly 50-degree temperatures were welcomed by all of the participants. This the first nice-weather Legaltech in a number of years, and for those who have struggled with sub-zero temps and deep snow at prior conferences, eliminating weather from the equation had a positive impact on travel and participant attendance at the conference, networking receptions and gatherings.
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Hyperion Research 2020 MarketView Schedule

For the last 10 years, Hyperion Research has been the legal industry's premier source of independent market research and advisory services. We provide unparalleled insight to the leading trends in legal strategy, operations, and technology. We work with law departments, law firms and other legal service organizations to make intelligent, fact-based decisions about how to improve their operational performance. We also work with solution providers, including software vendors, professional service groups and consultants, to better understand the latest market trends and the needs of their customers.
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Dramatic Shifts in KPI Reporting

Increasingly, legal operations teams are rolling out KPI programs - operational metrics focused on understanding performance - in earnest.  Generally speaking, operational performance management is far less mature in legal than in many other business disciplines.  However, the figures below demonstrate, the obstacles to reporting strike right at the heart of operational excellence – you can’t master what you don’t know how to measure.  We've been tracking data on legal operations trends for years, and recently, we asked the Hyperion Research benchmarking community, “What is your greatest obstacle to producing quality, value-added reporting for your organization?” (Fig. 1).  The top three responses were surprising given that just one year ago the top answers to that same question were dramatically different. Legal operations professionals indicated that a lack of training or skill of staff is the top obstacle to meaningful reporting, followed closely by a lack of well-defined metrics and a lack of budget.
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Understanding AI

For years, we have been hearing about the impact that Artificial Intelligence (AI) technology could have on the legal profession. The hype around how AI will “change the world” includes everything from promises of an AI-fueled utopia to the impending Skynet apocalypse. To say that expectations about AI are high would be an understatement and while much of the talk is around the possibilities, the reality is much less dramatic, is not always that useful or amazing, and can be extremely frustrating.
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Legal Metrics for Action

Legal operations excellence is about finding that right balance between supporting the day-to-day challenges of the practice of law and finding ways to harness the tools and experience of that practice to innovate for more effective legal and business outcomes. But that’s easier said than done!
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