The sales process in law used to be so simple: partner at law firm has a relationship with the General Counsel or a subordinate in-house attorney. Company has a legal matter and...
It is often said that “life imitates baseball” and who is to say that it doesn’t? Baseball has always been a game of statistics, metrics designed to gauge different aspects of...
The business-aligned model of Enterprise Legal Management requires a sophisticated IT infrastructure. It also requires an improved attitude about the integration of technology...
So many industries other than law have experienced disruption in recent years that, paradoxically, disruption has become almost commonplace.
A century ago Harry Selfridge, the London retailer, declared: “The customer is always right.” The temptation to interpret this too literally belies the wisdom of the remark,...
Transforming Legal Service Delivery The Ritz-Carlton, Tysons Corner November 3-4, 2015 Hyperion Research presents a truly one-of-a-kind event - the Solution Accelerator Conference.
Franz Kafka’s The Metamorphosis, begins with its protagonist waking up to find himself transformed into a hideous insect. The novella chronicles his attempt to cope with this...