Business process management, or BPM, is a well-established practice and solution category in the general enterprise technology market. The human-centric capabilities of BPM—as opposed to back-end, technical process and integration automation—are of particular interest to law firms as they seek ways to improve their work efficiency, resource utilization and client satisfaction. The emergence and maturity of matter management-oriented solutions in the BPM market has brought a wealth of options to law firms.
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The use of Business Process Management (BPM) systems to automate and streamline operations is an increasingly critical consideration for law firms. Core processes such as new business intake, conflict clearance, check requests, new employee provisioning, lateral intake and expense management are examples of high priority focus areas for BPM.
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THE TRADE SECRET GOVERNANCE MODEL Information Security is hardly a new topic, but as technology continues to develop and business-related content morphs into ever-new and ever-expanding formats, the responsibility to control and secure Trade Secret data moves beyond IT’s traditional role of securing corporate infrastructure.
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THE TRADE SECRET GOVERNANCE MODEL Given how thoroughly trade secret and business know-how is woven through every area of an enterprise it is only to be expected that the governance of this information will require a multifaceted policy approach and a number of layered procedures to be successful.
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The Trade Secret Governance Model While most organizations are diligent in carefully registering, cataloging and monitoring their tangible intellectual property of patent, trademarks and copyrights, the most valuable asset of them all often remains elusive: Trade Secrets. A study by Forrester Consulting found that fully two-thirds of an organization’s information portfolio can be attributed to trade secrets and in knowledge-intensive fields, this number rises to 70 and even 80%.
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For years, we have been hearing about the impact that Artificial Intelligence (AI) technology could have on the legal profession. The hype around how AI will “change the world” includes everything from promises of an AI-fueled utopia to the impending Skynet apocalypse. To say that expectations about AI are high would be an understatement and while much of the talk is around the possibilities, the reality is much less dramatic, is not always that useful or amazing, and can be extremely frustrating.
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Legal operations excellence is about finding that right balance between supporting the day-to-day challenges of the practice of law and finding ways to harness the tools and experience of that practice to innovate for more effective legal and business outcomes. But that’s easier said than done!
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Electronic commerce has exploded over the past decade, bringing with it a host of new laws related to business transactions using modern technology and communication. Of note are those related to the use of electronic signatures. E-Signature policies are increasingly being adopted by businesses to save significant time and money by eliminating the manual back-and-forth of routing paper documents and reducing the time needed for signature and approvals.
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The imminent enforcement date of the GDPR has the technical world scrambling for compliance across all aspects of every enterprise. While many have begun to incorporate the guiding principles of "Controller" and "Processor" into their operational practices, some Controllers may not yet have considered how their Processor's Processors handle relevant data.
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With the May 25th compliance deadline for the EU’s General Data Protection Regulation (GDPR) rapidly approaching, GDPR compliance and enforcement issues are top of mind for the Legal community. The adoption of the General Data Protection Regulation (GDPR) sets a high bar in the protection of personal data. The Regulation was designed to give citizens control of their personal data and address the disruption to data privacy fashioned by the rapid evolution of information technology over the past 20 years. The publication of the official text in 2016 provided organizations located in, and those doing business in the EU, time to review and prepare for the upcoming compliance deadline of May 25, 2018.
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