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Hyperion Research

Operationalizing Resources: The New Balance

May 02, 2017

Almost a decade from the financial crisis of 2008, the so-called new economy has wrought fundamental shifts across the business spectrum, including challenging long-established...

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Memo to Lawyers: The Customer is Always Right

August 03, 2015

A century ago Harry Selfridge, the London retailer, declared: “The customer is always right.”  The temptation to interpret this too literally belies the wisdom of the remark,...

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