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Mark Cohen

Corporate legal delivery used to be simple. Company is sued and its in-house counsel retains a law firm. Rinse and repeat. But things are very different now. Legal delivery involves not only legal expertise but also business process and the effective use of IT. Most lawyers are not trained for this new mix, nor do they have the luxury of on-the-job training. And they face increasing pressure to reduce cost, mitigate risk and to do more with less. Legal Mosaic drives significant business impact by helping clients bridge the gap between and among these elements of legal delivery. Legal Mosaic works with clients to draw advantage from the new legal delivery paradigm. And this translates to measurable, impactful results.

A New Metric to Evaluate Law Firm Quality

January 11, 2016

Justice Potter Stewart’s celebrated “I know it when I see it” obscenity test also applies to law firm quality. No one can quite say what it is, but most attorneys and clients...

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Legal Practice and Legal Delivery: An Important Distinction

October 28, 2015

Lawyers parse words and define terms. So why do they so often use “legal practice” and “legal delivery” interchangeably when the terms have such different meanings and...

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Who Do I Sell To? The Legal Service Providers’ Dilemma

October 06, 2015

The sales process in law used to be so simple: partner at law firm has a relationship with the General Counsel or a subordinate in-house attorney. Company has a legal matter...

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When Will The Legal Vertical Be Disrupted?

August 11, 2015

So many industries other than law have experienced disruption in recent years that, paradoxically, disruption has become almost commonplace.

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Memo to Lawyers: The Customer is Always Right

August 03, 2015

A century ago Harry Selfridge, the London retailer, declared: “The customer is always right.”  The temptation to interpret this too literally belies the wisdom of the remark,...

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The Metamorphosis: Law Firm Version

June 30, 2015

Franz Kafka’s The Metamorphosis, begins with its protagonist waking up to find himself transformed into a hideous insect. The novella chronicles his attempt to cope with this...

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7 Things Lawyers Should Know About Project Management

June 08, 2015

About 25 years ago I was having drinks with the GC of a F10 company whose business would later send my daughters through school. Over a second drink, as we peered out at the...

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How Important is Collaboration for Lawyers?

May 26, 2015

“Collaboration” as applied to lawyers is like “student athlete” to big-time college football and basketball players: more feel-good myth than reality. Because lawyers—like...

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The Reluctant Rise of Project Management in Law

May 11, 2015

Snapshot: Project Managers in the U.S. versus the UK According to the Altman Weil Flash Survey “Law Firms in Transition 2014,” 41.3% of the law firms surveyed (including 42% of...

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