A big part of a successful ELM strategy, and implementation of the right tool, comes from the RFP process. For Legal Ops to succeed, legal's partner departments need to understand the importance of the changes underway and the practices and technologies Legal Ops is implementing – which impact not just Legal, but the entire company.
It’s important for the many business and administrative teams in every company to have constructive conversations with Legal Operations to understand and support the technology needs and establish productive lines of communication and collaboration; this is essential to ensuring adoption and maximizing ROI.Here are the key steps in evaluating and adopting the proper ELM platform for your organization:
| ⬜ | Start with a well-defined set of user needs and requirements |
| Important: Be sure to define business processes and requirements fully, and discuss them with all stakeholders. | |
| ⬜ | Identify all stakeholders taking part in the selection – within Legal and outside |
| ⬜ | Understand your organization and change management needs |
| ⬜ | Develop a thorough understanding of the solution market and options |
| ⬜ | Build a vendor checklist |
| ⬜ | Script your product demonstration needs |
| Important: Demo scripts specific to your requirements and priorities are essential. Remember, all generic sales demos look great! | |
| ⬜ | Develop a solution provider short-list |
| ⬜ | Establish a reasonable implementation plan and approach |
| ⬜ | Release RFP and request detailed, specific requirements responses |
Don’t forget! Document your comparative solution analysis – every evaluation criteria must tie back to user needs; consult our Key Solution Components for the items you should watch for.
Hyperion Global Partners partnered with Mitratech to develop the first-of-its-kind Legal Buyer’s Guide for the Rest of Us to help address both the challenges and opportunities of working with and supporting Law Departments everywhere.