Externally Hosted Practice Management Solutions: Cloud-Based and Software-as-a-Service

The use of externally hosted systems is a hot topic in today’s business technology world.  Once considered a non-starter in legal and intellectual property, there is a new-found openness to the possibility of practice management systems and data residing outside of the traditional “behind-the-firewall” infrastructure model.  The change in approach has followed the broader business technology trend towards more efficient and effective use of external infrastructure available through cloud-based and SaaS systems.
Read More

Paperless Work Environments for IPM

While historically paper-intensive, the legal profession is quickly digitizing. Electronic-based work processes offer cost savings, improved quality and more-efficient work product.  Implementing a paperless work environment is particularly important to creating an effective IP program.  We find that document management systems (DMS) are an increasingly critical element in the overall integrated IPM environment.
Read More

Workflow Automation in Intellectual Property Management

Intellectual Property groups have typically relied on their “docketing systems” as the central resource for managing task assignments, deadlines and other case-related information.  While a traditional docketing system provides important country rules and PTO procedures, these systems tend to be more limited in their workflow capabilities to automate processes across the IPM lifecycle or to meet unique client-defined requirements.
Read More

Challenges in Developing a BPM Solution Approach

Business process management, or BPM, is a well-established practice and solution category in the general enterprise technology market.  The human-centric capabilities of BPM—as opposed to back-end, technical process and integration automation—are of particular interest to law firms as they seek ways to improve their work efficiency, resource utilization and client satisfaction.   The emergence and maturity of matter management-oriented solutions in the BPM market has brought a wealth of options to law firms.
Read More

New Survey Now OPEN: Corporate Legal Technology

OUR CORPORATE LEGAL TECHNOLOGY SURVEY IS NOW OPEN! Hyperion Research's ongoing survey programs help us benchmark and analyze leading trends and issues in legal operations and performance.
Read More



Insights

MarketView: IP Management Systems