Tuning the Drive to Replace Technology

Businesses are under constant pressure to adapt to improvements in enterprise technology. Much like the average consumer who anxiously awaits the release of the next generation iPhone, businesses might be eager to integrate the latest developments into their enterprise systems. Replacement of an enterprise technology, however, requires much more planning and effort than the replacement of a smartphone. 
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Lost in the Cloud

Human trust in technology has grown exponentially in the last decade. We put our credit card numbers and personal information on the internet and depend on security encryption to keep it safe. We entrust our lives to planes that are often piloted by software. Even the possibility of self-driving cars moving throughout our cities is approaching reality; just so long, of course, as concerns about safety and reliability are fully assuaged.
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The Year for Operational Effectiveness

Whether in our business or personal lives, and in spite of end-of-year “quarterbacking,” the turn of the year presents a welcoming blank slate that allows us to focus on the fresh opportunities of the 12 months ahead. Planning for the new year is both a time for reflection and planning, focusing on setting our own priorities, as well as those of our businesses. Which operational objectives will you focus on in the new year to help drive success?
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Conquering the Challenges of User Adoption

User adoption represents the most critical factor for successful technology deployment and ROI   For legal organizations in the process of implementing new technology solutions, we’re all too painfully aware of the challenges of adoption and motivating users to use new technology effectively. This challenge lies at the core of ROI.  Historically, many of these adoption obstacles have often hinged on letdowns by the systems, especially as they relate to user experience.   Users expect an experience that that jives with and complements their ingrained work routines, and often the simplest, often overlooked, factors, such as searching for their matters, can derail a new deployment.  Other difficulties with adoption have had more to do with simple human apathy, such as attorney reluctance.
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Automating for Impact

While traditional workflow use cases remain highly valued, practice automation gains in attraction   Competition among legal organizations, as well as challenges from non-traditional legal providers, creates incentives to introduce value by embracing process automation.  Historically, many law firms focused on process automation for New Matter Intake processes because of the enormous evident risk associated with bringing on new clients and new work, and intake persists as among the highest value and impact workflows to the firm’s business.  After all, higher levels of consistency, auditability and visibility into how business is brought on board has provided a solid foundation for addressing additional business processes focused on specific areas of legal operations.
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Operational Opportunities of Reporting

Legal Sees Potential in Data—Yet Some Remain Unsure What That Potential Is   A legal organization has a number of essential functions, and reporting is most assuredly one of them. In fact, the data streams and visualization methods we create to frame and understand complex legal practices and their impact represent the most tangible outputs organizations use to gauge the progress and success of operations. In essence, reporting is the lifeblood to making more informed and sound business decisions.
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Announcing the 2016 IP Operations Survey!

Hyperion Research is pleased to announce the opening of the 2016 Intellectual Property Management Survey  This survey is focused on understanding the prevailing trends in IP operations, including investment, values and priorities in Intellectual Property Management (IPM) capabilities. We're looking at how IP professionals and attorneys are implementing, using and getting the most out of Intellectual Property Management, and what capabilities they value and prioritize most.
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Hyperion Announces 2016 Update to ECM MarketView Report

Hyperion is pleased to announce the publication of the 2016 Update to it's widely acclaimed MarketViewTM Report:  Enterprise Content Management for Legal.  Hyperion's MarketViewTM process seeks to update the Solution Landscape and related research and assessments for each of our Research Segments on a rolling 12-to-18 month cycle.
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Legal Metrics: Defining Success Beyond Spend Management

Measures are a core component of holistic business management.  While quantitative measures are not appropriate for all business activities, performance metrics and key performance indicators (KPIs) are an increasingly critical part of optimizing the legal function.  This topic consistently arises in our annual review of law department trends.
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Guiding Principles: Planning and Executing Successful Transformation

Organizational change is part art, part science.  Understanding the myriad of factors is critical: corporate culture, industry and business factors, management and staff personalities, commitment to change, availability of resources, etc.  Change management is a specialty in and of itself.
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Insights

MarketView: IP Management Systems