Legal Practice and Legal Delivery: An Important Distinction

Lawyers parse words and define terms. So why do they so often use “legal practice” and “legal delivery” interchangeably when the terms have such different meanings and implications? This distinction is especially important in the context of the tectonic shift occurring in the legal vertical. The practice of law is very different than the delivery of law. This is more than a semantic distinction.
Read More

Who Do I Sell To? The Legal Service Providers’ Dilemma

The sales process in law used to be so simple: partner at law firm has a relationship with the General Counsel or a subordinate in-house attorney. Company has a legal matter and ships the matter over to the firm who handles it start-to-finish. An invoice is presented. It reads: “For legal services rendered,” followed by a large and arbitrarily conceived number. Repeat cycle.
Read More

The Metamorphosis: Law Firm Version

Franz Kafka’s The Metamorphosis, begins with its protagonist waking up to find himself transformed into a hideous insect. The novella chronicles his attempt to cope with this vexing transformation, especially as it relates to those close and familiar to him. Could this be the fate of law firms?
Read More

7 Things Lawyers Should Know About Project Management

About 25 years ago I was having drinks with the GC of a F10 company whose business would later send my daughters through school. Over a second drink, as we peered out at the skyscrapers soaring above us—we were on the 42nd floor—he said, “So Mark, do you really think that litigation can be done on a fixed-price basis?” “Bill”, I replied, “you see those buildings out there? They were all built on a fixed price in the middle of Chicago, so don’t you think a litigation matter—or portfolio—can be billed that way?”
Read More

Dynamic Sourcing: Creating a Multi-Source Enabled Environment

Most corporations have well-established capabilities in multi-sourcing. While lagging their functional colleagues in the adoption of multi-sourcing, the law department is now quickly catching up.  Nearly half of Global 1000 law departments reported that they have implemented Shared Services Centers (SSC); with an additional 25 percent having evaluated them (see Fig. 1).
Read More

Legal Process Outsourcing for IP

Intellectual property departments are continuously evaluating their approach to outside professional services.  The use of outside counsel, agents, annuity payment services, search services and other specialized expertise are all long-standing examples of outsourced professional services--and certainly are not new to most departments.  However, a new service model, legal process outsourcing (“LPO”), is gaining increased traction as a more structured and comprehensive approach to intellectual property services.
Read More



Insights

MarketView: IP Management Systems