The Engine That Could:  Workflow and Paperless Automation in IP

As part of achieving the harmonizing effect sought within an IPBM framework, we’ve observed the market express a strong desire to move beyond mere data entry into something much more dynamic. In fact, there are few trends more deliberate, focused and clearly defined than pursuit of shedding the cumbersome business of data entry toward better leverage of the electronic data and metadata that swirl about the average business day-to-day.  Paperless processing is a crucial goal of IPBM, and IP Management in general has long lagged behind many of the other legal disciplines in the maturity of processes from manual, data entry to automated process and workflow management.  Workflow, or in a larger sense Business Process Management (“BPM”) is the core enterprise discipline that serves as the crucial bridge between outdated ways of working and progressive business management.
Read More

Technology + Work Culture

Today’s advanced technologies are making waves as they create greater business potential for companies and their stakeholders. As they are developed and integrated into the modern workplace, they are not only impacting business in a collective sense (i.e., its ability to generate more revenue), but are also inevitably affecting business culture. We have seen how widespread consumer technologies have the potential to transform society on a number of fronts, but how do advanced business technologies affect professionals, their goals and work priorities?
Read More

The Growth of Process Automation in IP Management

Intellectual property groups typically rely on “docketing systems” as the central resource for managing task assignments, deadlines and other case-related information. While traditional docketing systems provide important country rules and PTO procedures, these systems tend to be limited to their workflow capabilities, including the ability to automate processes across the IPM lifecycle or to meet unique client-defined requirements.
Read More

Paperless Work Environments for IPM

While historically paper-intensive, the legal profession is quickly digitizing. Electronic-based work processes offer cost savings, improved quality and more-efficient work product.  Implementing a paperless work environment is particularly important to creating an effective IP program.  We find that document management systems (DMS) are an increasingly critical element in the overall integrated IPM environment.
Read More

Workflow Automation in Intellectual Property Management

Intellectual Property groups have typically relied on their “docketing systems” as the central resource for managing task assignments, deadlines and other case-related information.  While a traditional docketing system provides important country rules and PTO procedures, these systems tend to be more limited in their workflow capabilities to automate processes across the IPM lifecycle or to meet unique client-defined requirements.
Read More

Successful Automation – Sometimes It’s Best to Start Simple

Embarking on a process automation initiative, whether a first foray, retiring an older technology or upgrading existing workflow capabilities, can sometimes be overwhelming for the sheer flexibility and power presented by today’s Business Process Management suites.   These suites are specifically built to manage all manner of process flows from the very simple to the very complex, including data transformations and user interactions that can wholly change the way a firm operates.
Read More

The Need for More Sophisticated Business Process Management

Business process management, or BPM, is a well-established practice and solution category in the general enterprise technology market.  The human-centric capabilities of BPM—as opposed to back-end, technical process and integration automation—are of particular interest to law firms as they seek ways to improve their work efficiency, resource utilization and client satisfaction.   The emergence and maturity of matter management-oriented solutions in the BPM market has brought a wealth of options to law firms.
Read More

Automation Tools are Critical Enablers of BPM

As law firms work to implement and master their BPM initiatives, automation technologies are considered a critical enabler. Historically, firms have largely implemented process automation through their core legal applications and embedded “workflow” features in such areas as practice management, document management, or time and billing systems. These workflows were often disparate and disconnected, focusing on specific processes—they accomplished a specific purpose but did not deliver benefit from a more holistic and integrated approach to process optimization.
Read More



Insights

MarketView: IP Management Systems