Dashboarding for Value

The pressure on legal organizations for alignment with the needs of the businesses they serve fuels an appetite for data, in the form of operational metrics, Key Performance Indicators (KPIs) and other actionable intelligence. That, in turn, drives the quests for how best to consume that data—and is progressively more conveyed by increasingly popular dashboarding solutions.
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Just Released!  The 2017 MarketView for ELM

The highly anticipated release OF Hyperion's MarketView Report:  Enterprise Legal Management is finally here! NEW FOR 2017!  Incorporating over 500 hours of industry benchmarking, primary interviews, client references and vendor briefings, the report provides an invaluable resource for General Counsel and Legal Operations Managers to understand the leading trends in corporate legal department management, and the software solutions landscape.
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Demonstrating ROI in IPM

Hyperion Research’s proprietary VPI InfographicTM plots current market sentiments regarding trending IPM disciplines and competencies for relative Value, Priority, and Investment to organizations.  The VPI Infographic’s competency matrix demonstrates the comparative value and priority ascribed to the core IPM capabilities; each capability is plotted on value and priority axes, while the size of each bubble represents relative levels of investment for each. 
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Transforming IP Services for Value and Innovation

The decision to outsource, or to perhaps insource, discrete parts to the IPM lifecycle is one of reassessing the balance of resources within an IP organization, which is a core IPBM challenge. In particular, decisions on the use of IP services regard a company’s human-capital supply chain. This is not so much about reducing head count as it is about making better and more thoughtful use of available resources. The use of third-party IP services, whether via an LPO model or through more traditional fee-for-service models, is historically most closely associated with annuity payment services. 
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SNEAK PEEK: WHERE ARE GC's INVESTING?

Hyperion Research is preparing to release our MarketViewTM Report: Enterprise Legal Management for Corporations, updated for 2017.  Incorporating over 500 hours of industry benchmarking, primary interviews, client references and vendor briefings, the report provides an invaluable resource for understanding the leading trends in legal operations.  Our coverage focuses on the solution needs of corporate legal departments of all sizes that are seeking integrated solutions that include modern capabilities in spend management, collaboration, workflow and advanced analytics. 
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Six Keys to a Successful Change Initiative

Change is never easy and organizational change is certainly no exception to the rule. Organizational change can cause a lot of anxiety, not least because the failure rate for such change is so high—roughly two-thirds of all organizational change initiatives fail. Yet organizational change is necessary, and inevitable, in order to stay competitive and relevant.
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When an Invoice Is No Longer Just an Invoice

For over 20 years, the Legal Consultants community (that I happen to be part of) has implemented sound e-Billing solutions to handle the demand for largely US-centric invoicing requirements with a great degree of success (mostly). We did our part to capture critical details on spending to enable corporations to satisfy the needs and wants of key decision makers who want to scrutinize expenses and trends and keep an eye on the bottom line “management” of legal expenses.
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Analytics and KPIs: You Can’t Master What You Don’t Measure

Performance analysis, insight, stakeholder visibility and operational efficiency are the fundamental components that drive IPBM excellence. Performance management analytics comprise the tools, capture methods, data models and visualization technologies that help legal and IP organizations focus on the operational performance metrics they need, to help them understand both the business effect of their activities – causality, impacting processes and behavior – and the corrective steps, nee actionable intelligence, they need to optimize performance and outcomes.
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The Engine That Could:  Workflow and Paperless Automation in IP

As part of achieving the harmonizing effect sought within an IPBM framework, we’ve observed the market express a strong desire to move beyond mere data entry into something much more dynamic. In fact, there are few trends more deliberate, focused and clearly defined than pursuit of shedding the cumbersome business of data entry toward better leverage of the electronic data and metadata that swirl about the average business day-to-day.  Paperless processing is a crucial goal of IPBM, and IP Management in general has long lagged behind many of the other legal disciplines in the maturity of processes from manual, data entry to automated process and workflow management.  Workflow, or in a larger sense Business Process Management (“BPM”) is the core enterprise discipline that serves as the crucial bridge between outdated ways of working and progressive business management.
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The Innovation Community:  Capture, Nurture, Manage

One key driver in the shift toward IPBM involves addressing the challenge of failing to protect the valuable ideas borne from the work of innovation. The management of innovation, and nurturing the participation of inventors and IP asset developers, is paramount in this movement. Increasingly, the leading IPM vendors have sought to harness this nexus and develop new tools to better engage and empower all stakeholders in the innovation lifecycle. Many of the advanced solutions covered in this report are either introducing new tools to drive invention disclosure, IDS and prior-art searching processes, or have significantly improved upon and matured existing capabilities.
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Insights

MarketView: IP Management Systems