About: Eyal Iffergan

Eyal Iffergan is President and CEO of Hyperion Global Partners, a premier global consultancy for legal business strategy and operations. With over 20 years of experience advising to the legal and intellectual property business communities, his practice is focused on helping clients to manage the business of law – he is considered a global authority on legal operational performance management. An expert in addressing the challenges of legal business operations, process, organization and technology, he works with AmLaw 200 law firms and Global 1000 corporations to design and implement enterprise-wide strategy and transformation programs.

Recent Posts

Despite Broad Adoption of DMS, Challenges Persist

Document management systems (DMS) are well-recognized as one of the highest priority solution areas for law firms and corporate law departments.  DMS sits at the core of how legal professional create, manage and use their work product, and how they collaborate among colleagues, clients and outside partners.  Representative of its importance, our research has shown that DMS is relatively well-established in both law firms and law departments.  Almost 80% of legal organizations report that they are using some form of system-based DMS; of DMS-enabled organizations, 65% report that at least half of their professionals are using the system.
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Enterprise Information Management for Legal

The role of information management has taken center stage as a critical IT issue facing legal practice management.
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Global E-Billing: Global Access and Data Privacy

Every step of the e-billing process, regardless of region, must be controlled through a combination of transport-level technologies and process-level controls. E-Billing programs must provide security against data vulnerabilities, including between physical and logical processing process steps. Suitable security related measures must be employed to ensure that trusted processes cannot be compromised.
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Global E-Billing: Implementing Technology for Global Compliance

Three core requirements—authenticity, integrity, and legibility—help us to establish a basic global e-billing framework for a compliant legal e-billing system.
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Global E-Billing: A Challenging Regulatory Environment for International Invoicing

Outside of North America, the e-billing process—that of creating, submitting, auditing, correcting and approving invoices—is subject to much more stringent regulatory and reporting requirements. This is most associated with Europe, where legal electronic billing (“e-Billing”) falls under the broader regulatory rubric of either the United Kingdom or the Model European Union electronic invoicing.
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New Solution Models Evolve for ELM

As the role of General Counsel and the law department have changed, so, too, has the solution market evolved.  As the market expands, the ELM solution providers have developed new approaches to serve the needs of a multifaceted market.
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Dynamic Sourcing: Creating a Multi-Source Enabled Environment

Most corporations have well-established capabilities in multi-sourcing. While lagging their functional colleagues in the adoption of multi-sourcing, the law department is now quickly catching up.  Nearly half of Global 1000 law departments reported that they have implemented Shared Services Centers (SSC); with an additional 25 percent having evaluated them (see Fig. 1).
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The Growing Importance of Legal Technology

The business-aligned model of Enterprise Legal Management requires a more sophisticated IT infrastructure. It also requires an improved attitude about the integration of technology into the day-to-day operations of the corporate legal function.  Traditionally, law departments have been reticent to adopt the use of technology. However, as both the operational demands and a generational legal management changeover occur, we see attitudes and expectations about the role of technology shifting.
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NEW SURVEY: Use and Adoption of DMS in Legal

OUR 2015 SURVEY OF TRENDS IN DMS FOR LEGAL IS NOW OPEN! Hyperion Research's ongoing survey programs help us benchmark and analyze leading trends and issues in legal operations and performance - and report them to YOU.
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The Continuing Reality of Transformation for Corporate Legal

Corporate law departments are in the midst of an active period of transformation.  Driven in large part by the new demands on the General Counsel, today’s law departments are expected to serve a business function, as much as they are their traditional legal roles. From 2010, when we first endorsed the term Enterprise Legal Management, ELM has become a recognized management discipline and a strategic objective for corporate law departments.
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Insights

MarketView: IP Management Systems